Stop Hate in Norfolk (SHiN)

Stop Hate in Norfolk logo

Welcome to the Stop Hate in Norfolk web page, a resource for everyone who wants to work towards tackling Hate in Norfolk.

Why is Stop Hate in Norfolk Important?

In Norfolk there are approximately 1,200 hate incidents each year, however, around 80% of hate incidents are not reported, this needs to change if we are to stop this happening to people!

Hate incidents is something that no one should have to tolerate, it can hurt people and leave them feeling confused and frightened.  

Hate incidents/crime can take many forms, some more obvious than others. Although physical violence, verbal abuse, damage to property and graffiti are common, other forms of hate incidents are on the increase. For example:

• Instances where vulnerable people are befriended to be exploited known as ‘Mate Crime’. There may be safeguarding implications with this form of hate incident.

• Internet hate crime is becoming increasingly common, especially with younger and vulnerable people, and can include anything from hate mail and texts to posting hate material on social media.

SHIN aims to encourage more people to have the confidence to report incidents of hate either direct to the police or through external organisations that can support people to report that may not wish to go direct to the police.


What is the Stop Hate in Norfolk Protocol?

The Stop Hate in Norfolk Protocol aims to create a common standard for tackling hate incidents across Norfolk.

It sets out how different organisations in Norfolk – whether public, private, voluntary or community – will work together, to make it easier for residents to report hate incidents and crime.

Any organisation in Norfolk can adopt the Protocol.

You can download the protocol below:

What is a hate incident/crime?

A hate incident/crime is any incident or crime that is motivated by hostility, prejudice or hate on the grounds of race, religion, sexual orientation, disability or transgender identity. 


What is Third Party Reporting?

Often, victims of hate incidents are not confident to report hate incidents to the Police, or they may not think it is important.

Third Party Reporting simply where staff or volunteers in different organisations or community groups across Norfolk have adopted SHiN and provide an alternative to reporting directly to the police. Staff and volunteers are able to take an incident report on behalf of a victim or witness.

Third party reporting places are split in to 2 types, public and discrete locations.

  • Public third-party reporting locations can include libraries, local authority offices and shops with the SHiN or Safe Place Logo visible.
  • Discrete third-party reporting locations are places where they are not openly available to members of the public but will support people that access their services. This could include, schools, day services, residential homes, local clubs and community groups. 

If you are interested in being a third-party reporting organisation the protocol and undertaking the e-learning will provide you with the information you need. If you wish to discuss further, please see the contact section.

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Contact us
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Neil Howard - Norfolk County Council - [email protected]
Equality and Accessibility Officer
Equality and Diversity Team

Julie Inns - Norfolk Constabulary - [email protected] 
Temporary Equality & Diversity Manager

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Free training on hate incident reporting, for staff, volunteers and residents
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FREE training on hate incident reporting

Would you like to find out more about how to recognise hate incidents and how to make a report? This FREE online e-learning training is to help you, your friends and family or colleagues to find out about hate incidents, have the confidence to identify or report a hate incident and know about  Stop Hate in Norfolk (SHiN), Norfolk’s response to hate incidents and crimes.

This FREE e-learning is aimed at supporting partner organisations, community groups, volunteers and residents who wants to better understand how they can respond to hate incidents, become a 3rd party reporting place and how hate incidents relate to safeguarding.

Click here to access the e-learning package: Tackling Hate Together

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