Quickly exit this site by pressing the Escape key Leave this site
We use some essential cookies to make our website work. We’d like to set additional cookies so we can remember your preferences and understand how you use our site.
You can manage your preferences and cookie settings at any time by clicking on “Customise Cookies” below. For more information on how we use cookies, please see our Cookies notice.
Your cookie preferences have been saved. You can update your cookie settings at any time on the cookies page.
Your cookie preferences have been saved. You can update your cookie settings at any time on the cookies page.
Sorry, there was a technical problem. Please try again.
This site is a beta, which means it's a work in progress and we'll be adding more to it over the next few weeks. Your feedback helps us make things better, so please let us know what you think.
Following six incidents of attempted courier fraud today (Monday 13 January 2025), officers are urging residents to be vigilant to this type of scam, and offer advice on how to avoid falling victim to it.
Courier fraud happens when a fraudster contacts a victim by telephone, claiming to be a police officer, bank or from a government department, among other agencies. A number of techniques will then be adopted in order to convince the victim to hand over their bank details or cash, which may then be passed on to a courier.
The calls today were made to residents in Great Yarmouth, North Norfolk and Downham Market with the caller in all incidents claiming to be police officer and providing a fake name and collar number. Each caller was told that their bank card had been used fraudulently and to provide their banking details. No money was taken in today’s attempts.
Remember, the police will NEVER ask you to withdraw/send money or purchase items.
If you have doubts about the person who called you, hang up and wait five minutes before calling back on 101; there have been cases of fraudsters keeping the line open after a victim has hung up, so leaving several minutes between calls will make sure that the call has closed.
More information on how to check an officer’s identity can be found here.
Further advice includes:
For more details about door-to-door and courier fraud, please visit: Door-to-door and courier fraud | Norfolk Constabulary