Norfolk top-performing force | Norfolk Constabulary

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Norfolk top-performing force

Norfolk Police has once again been rated as a top-performing force following a national inspection which judged it to have "strong leadership” while delivering "excellent performance”.

Leadership within the force, including all ranks and staff grades, was evaluated by Her Majesty’s Inspectorate of Constabulary (HMIC) as part of the PEEL inspection programme which examines police effectiveness, efficiency and legitimacy.

During the review, inspectors interviewed officers, staff and partners and hosted focus groups while exploring case files and data.

The report found the force was well-led, benefiting from a stable chief officer team and that the workforce had a clear understanding of constabulary’s future; accepting radical change in the face of significant financial challenges and changing crime demands.

Inspectors went on to say officers and staff felt positive about having senior team members with "strong, local backgrounds”, giving the constabulary confidence in the way it understands and serves the community.

Partnership working and the focus of ethics and integrity were considered strong points while the report acknowledged improvements were needed to ensure annual staff appraisals were consistent.

Chief Constable Simon Bailey said: "Strong and effective leadership is vital in making sure we deliver a police service the people of Norfolk deserve.

"I couldn’t expect my officers and staff on the frontline and behind the scenes to deliver the outstanding service they do without reflecting this in how chief and senior officers operate.

"There is a strong ethos among members of the organisation who are exceptionally proud of what they do; this culture is enhanced by effective leaders and it’s pleasing this has been acknowledged by inspectors, making me believe we are on the right track.”

The constabulary received the following ratings during the 2015 inspection with the key findings made:


Efficiency – outstanding
The force is exceptionally well-placed to face future financial challenges
Norfolk has an excellent track record of achieving savings
Well-developed plans for possible future reductions in spending to 2019/20


Legitimacy – good
The constabulary treats members of the public with fairness and respect
Norfolk prioritises ethics within the organisation
The force engages and communicates well with the people it serves


Effectiveness – good
The constabulary is outstanding in the way it prevents crime and anti-social behaviour (ASB), with impressive reductions in ASB across the county
Vulnerable victims are well-supported
The force works well with partner organisations
Offenders are well-managed


For more information on the individual inspections, visit http://www.justiceinspectorates.gov.uk/hmic/peel-assessments/peel-2015/norfolk