Independent Custody Visiting Scheme | Norfolk Constabulary

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Independent Custody Visiting Scheme

Norfolk’s Police and Crime Commissioner has a statutory responsibility on behalf of the Home Office to establish and manage an Independent Custody Visiting Scheme.

Who are the Independent Custody Visitors?

Independent Custody Visitors (ICVs) are members of the local community who volunteer to visit Norfolk’s Police Investigation Centres (PICs), unannounced and in pairs, to check on the treatment and welfare of people held in police custody.

They play a valuable role in maintaining public confidence in this important area of policing.

There is a panel of visitors allocated to each of the four Norfolk PICs (Aylsham, Great Yarmouth, Kings Lynn and Wymondham) who make visits on a weekly basis to make sure that detainees are treated fairly and with respect. 

A short report of their findings is made prior to leaving the PIC which provides assurance for the PCC that anyone arrested by the police and held in custody is treated fairly and has access to appropriate facilities. Copies of the reports are provided for the police and the ICVs’ local panel for discussion and follow-up.

What is the role of an Independent Custody Visitor?

An Independent Custody Visitor (ICV) does not need to know why a person is being detained in custody, and they do not talk to those held about their arrest or follow up on what happens subsequently.  The role is purely objective and ensures that the detainees’ legal rights have been offered and explained.

Strict rules of confidentiality apply. Detainees are identified only by their custody numbers and the details of what visitors see and hear must also be treated as confidential. It is equally important that ICVs maintain their independence and impartiality and do not become involved or take sides. They are there to look, listen and report on conditions in the custody facility.

Want to know more?

Visit the website of the Police and Crime Commissioner for Norfolk, email [email protected] or call 01953 423851