Recruitment Supervisor | Norfolk Constabulary

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Recruitment Supervisor

OCC Wymondham
Permanent – Full Time (37 Hours)
Band E: £28,725 - £32,673
Closing Date: Friday 10 December 2021 at 5pm
Please quote Ref: L2173 on application form

An exciting new opportunity is available within the HR department for an innovative & dynamic Recruitment Supervisor to provide support to the Recruitment Manager.

The ideal candidate will have experience of working within a fast-paced environment, has the ability to prioritise conflicting demands, often with incredibly tight deadlines which can often change at short notice.

With the national implementation of Police Education Qualification Framework (PEQF) over the horizon, as well as the continued pressures on the police service it is an incredibly busy yet exciting time for us.

The principle purpose of the role is to provide daily supervision of staff within the recruitment team, managing and coordinating the services ensuring excellent delivery, identifying and delivering process improvement as well as providing support to the Recruitment Manager ensuring effective operational delivery across both Norfolk & Suffolk Constabularies.


Main duties and responsibilities include (this is not exhaustive):

  • To lead, develop and motivate the team ensuring delivery of an effective and efficient service
  • Become familiar with all elements of Police Recruitment including Police Officer, Police Staff, Specials & Volunteers, Transferees and Promotions
  • Build strong working relationships with both internal colleagues & departments as well as external partners
  • Attend and support recruitment events across both Norfolk & Suffolk
  • Manage issues that arise within the Recruitment team
  • Manage complaints both internally and externally prior to escalation to the Recruitment Manager
  • Holding regular one to ones, team meetings as well as completing individual PDR’s
  • Identifying development and training opportunities
  • Responsible for the allocation and prioritisation of day to day work to the team ensuring that agreed timescales and deadlines are met accordingly
  • Keep abreast of developments in the recruitment field, recommending changes to procedures to improve service delivery
  • Support Police Assessment Centres as required which are currently online if returned to face to face these could be held at Suffolk PHQ 6 times a year for one week per time
  • Support Positive Action initiatives/attend events as required
  • Any other duties that are commensurate with the role and grade as may be requested by management


It is essential that applicants meet the following criteria:

  • Level 5 Intermediate CIPD or equivalent experience (Associate) or substantial experience within an HR environment
  • Experience of supervising a team in a complex and fast paced organisation
  • Previous experience of working in a Human Resources, recruitment or shared services function
  • Ability to coach line managers to perform their roles competently and achieve successful outcomes
  • Excellent written and verbal communication and interpersonal skills
  • Ability to balance own work, priorities and deadlines against supervising a team
  • Competent in using ICT systems such as Word, Excel, Outlook, PowerPoint (may be role specific systems)
  • Ability to analyse and interpret data to support decision making


It is desirable that applicants meet the following criteria:

  • An understanding of the police service and working with Trade Unions
  • Knowledge of national police recruitment regulations


Special Conditions/Points to note

  • The purpose of this job description is to indicate the general level of the duties and responsibility of the role, the duties may from time to time vary without changing the general character of the role or the levels of responsibilities
  • Whilst the role is normally based at the aforementioned location, you may be required to work at other establishments across both Norfolk and Suffolk Constabularies as may be reasonably required. Police Staff Conditions of Service will be adhered to in such instances


Hours of work are 37 per week Monday to Friday.  This post is offered on a permanent basis.

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.

The recruitment criteria for all posts are subject to reasonable adjustment in line with the Equality Act 2010. 


Applications from at-risk staff will be prioritised and receive preference in any selection process.

Anyone who wishes to be considered for appointment should download an application pack and monitoring form as they must be submitted together.

These forms as well as application guidance notes are also available on the right hand side of the page in the Downloads section.

Please return completed applications by email to [email protected]