Problem Solving Advisor | Norfolk Constabulary

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Problem Solving Advisor

OCC, Wymondham 
Full Time (37 Hours) - Permanent 
£24,546 - £27,774 per annum
Closing date: Friday 16 April 2021 at 5pm
Please quote Ref: C899a on application form 

Applications are invited for the above post in the Community Safety department at OCC, Wymondham. 

The role of Problem Solving Advisor is an exciting, new opportunity within Norfolk Police to shape the way the organisation works internally and with partners to prevent crime and anti-social behaviour. 

As one of two tactical advisors, you will carry out research and provide expert information, advice and support to all areas of policing to develop and promote problem solving initiatives. 

The core purpose of the tactical advisor is to have an in depth understanding of problem solving methodology, which will enable you to support problem solving plan owners by identifying national and international best practice and make recommendations on the most effective approach. 


It is essential that applicants meet the following criteria:  

  • Able to set out logical arguments clearly, adapting language, form and message to meet the needs of different people / audiences 

  • Able to proactively develop effective working relationships with colleagues, partners and other stakeholders 

  • Able to breakdown a straightforward problem into component parts and determine appropriate action  

  • Able to interpret and apply guidance to a specific activity  

  • Able to appropriately prioritise and plan own work 

  • Skilled in the use of standard IT packages, systems and/or databases to fulfil role requirements and the ability to produce concise reports or other documents 

  • Able to identify potential opportunities to enhance efficiency and/or effectiveness within own area of work 

  • Good team working skills demonstrating awareness of individual differences and providing support as required 


It is desirable that applicants meet the following criteria: 

  • Educated to GCSE level, including English and Maths at grade A to C.  

  • Thorough practical understanding of SARA.  

  • Knowledge and practical understanding of the National Crime Prevention Strategy and Crime and Disorder Act 1998  


Hours of work are 37 per week Monday to Friday.  This post is offered on a permanent basis. 

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.  

The recruitment criteria for all posts are subject to reasonable adjustment in line with the Equality Act 2010.   

Applications from at-risk staff will be prioritised and receive preference in any selection process. 

Anyone who wishes to be considered for appointment should download an application pack and monitoring form as they must be submitted together. 

These forms as well as application guidance notes are also available on the right hand side of the page in the Downloads section. 

Please return completed applications by email to [email protected]