7 Force ESMCP (Emergency Services Mobile Communication Programme – Coverage Lead | Norfolk Constabulary

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7 Force ESMCP (Emergency Services Mobile Communication Programme – Coverage Lead

Dependant on applicant’s location. Can be based anywhere across the & Forces (Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Kent, Norfolk, Suffolk)
Full - Temporary  
£39,585 - £44,928 per annum
Closing date: Wednesday 14 April 2021 at 5pm 
Please quote Ref: 7FESMCP3 on application form 

An exciting opportunity has arisen for a Coverage Lead to join the Seven Force Strategic Collaboration Programme Team to provide support to the 7F Emergency Services Mobile Communication Programme (ESMCP).  

This is a complex project with tight timescales for delivery and has significant and wide-ranging implications for all police forces.  

Emergency Services Mobile Communication Programme will deliver a modernised voice and data service to the emergency services and will replace the current Airwave system.  

The ESMCP team will be expected to develop an understanding of each of the forces’ existing change and mobile working programmes to identify any potential disruption or duplicity that may exist with the ESMCP transition. 

The post holder will be required to work closely with internal local force leads as well as partner agencies; Fire, Ambulance and EE to ensure delivery of the programme across all 7 forces. 

The 7F Coverage Lead will be responsible for ensuring that coverage is assessed, gaps are identified and solutions are found, in order to provide reassurance to the 7 Chief Constables and enable full sign off of coverage before transition to the new emergency services network. 

The postholder will be responsible for providing expert advice to Chief Officers on all strategic matters relating to coverage through relevant communication and management information, liaising and working with local / collaboration ICT and change teams, to ensure effective development and delivery of the programme. 

They will manage the design, procurement and delivery of coverage gap fix solutions, liaise with operational leads regarding the local coverage acceptance criteria and gap fix approach, up to and including chief officer sign off at individual force level. They will also be responsible for developing a Coverage Risk Management Strategy. 

The successful candidate will require proven experience of managing technical business change and producing programme documentation such as business cases and RAID logs for management, governance and effective implementation of the project. Provide regular monitoring and highlight reports and report project progress as required at a senior level. They must be able to meet tight deadlines and work under pressure.  

Strong interpersonal skills are essential to build stakeholder relationships quickly, together with excellent communication skills and the ability to explain concepts clearly and concisely.   


Necessary experience: 

  • Educated to degree level or equivalent qualification or specific relevant experience.  

  • Project or programme management qualifications e.g. MSP or similar.  

  • Experience of developing and maintaining project plans.  

  • Ability to demonstrate an understanding of Assure Coverage Testing techniques, process and procedures around Coverage Testing, policies, legislation and procedures. Experience of working within a coverage testing environment would be advantageous. 

  • Experience of interrogating data and reporting on performance statistics   

  • Experience of managing business processes, implementing document and/or system standards and overall information management.   

  • Good influencing and negotiation skills with proven interpersonal skills to deal with conflicting positions. 

  • Experience of undertaking a variety of tasks to a fixed timescale producing relevant management information and written reports as necessary.   

  • Must be highly-motivated, innovative and flexible with excellent time management skills.  Must be capable of good communications at all levels  

  • Ability to work in a team  

  • Ability to work effectively with minimal supervision even when under pressure  

  • Self-motivated and well organised  

  • Excellent interpersonal skills 


Your application should demonstrate the following: 

  • An understanding of operational policing requirements 

  • Proven successful experience of managing complex business change, together with a project or programme management qualification 

  • Experience of developing and maintaining project plans.  

  • A working knowledge of risk management strategies including risk registers and action tracking.  

  • Strong communication and interpersonal skills with the ability to build successful stakeholder working relationships 

  • Strong organisational and planning skills 


Hours of work are 37 per week Monday to Friday.  This post is offered on a temporary basis for 3 years (with possible extension). 

Travel: A blend of home working and attendance/travel to police locations across the 7 force areas will be required for the role.   

Consideration will be given to whether the post can be delivered on either a part time or job share basis, in line with the organisational requirements of this role.  

The recruitment criteria for all posts are subject to reasonable adjustment in line with the Equality Act 2010.   

Applications from at-risk staff will be prioritised and receive preference in any selection process. 

Anyone who wishes to be considered for appointment should download an application pack and monitoring form as they must be submitted together. 

These forms as well as application guidance notes are also available on the right hand side of the page in the Downloads section. 

Please return completed applications by email to [email protected]