Dashboard camera report form | Norfolk Constabulary

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Dashboard camera report form

Only use this form if you have dashcam or mobile phone footage to support the offence that has taken place. Please see our FAQ for more information.  

  • If you have captured footage of a driving offence, which you believe requires our attention – please complete the online form.
  • We ask these questions for investigative reasons so please be sure to answer accurately
  • DO NOT post your footage on social media – if you have already done this please remove it immediately
  • We will respond to you with an email containing instructions of how to upload your footage to us
  • We will also send you a statement for you to complete together with a guide
  • A police officer will review your evidence and take a decision on appropriate action
  • We will keep you informed of progress via email.  If we decide to instigate proceedings our developed back-office systems are initiated and we will process the offence

Frequently Asked Questions

I have footage on my device of someone on the telephone when driving. I would like it investigating. Will you take this on, if so what do I do? 

Yes. We are now in a position to fully support you and will take on the investigation. You need to fill in the online form and then we will be in touch. The same goes for any other driving offence you wish to report that is supported by camera footage.

 

I’ve filled in the online form, what happens now?

The details you have provided go to a police officer who will evaluate your submission. You will receive emails with further instructions.

 

Shall I drop off my memory card/USB stick containing the footage, or will you pick it up?

Neither of these. We need to view the footage. You will be able to upload it to a place where we can view it and this will help us make a decision. We will send you a link so that you can upload your footage. (This will work on mobile devices as well as laptops/PCs etc)

 

Once I’ve uploaded the footage can I overwrite it and use the memory card as you’ve seen it then?

No. You MUST preserve the original recording in its original state. Do not edit it or alter it in any way. Just keep it. If it’s on a memory card put it to one side and keep it safe. This is the original footage and it may be needed in the future. This is your evidence and your responsibility. We may have a need to see your complete journey or more footage either side of the matters you are reporting.

 

So if I have to keep the memory card to one side will the police give me a new one?

No. The police do not replace witnesses’ exhibits with like items in any circumstances in any cases.

 

Will I have to give you a statement?

Yes - this is essential. We have worked hard with other agencies to ensure we make this as easy as possible for you to complete. You will be sent a pro-forma statement, a guide to complete it and a sample statement so you can see what one looks like once complete. This is the evidence that we will use to support your video/photographic footage.

 

I’ve put my footage on social media, it’s getting lots of comments, can I ask you to take a look please?

Please remove the footage from social media. Crown Prosecution Service advice is that your footage should not be in the public domain as this may adversely affect any subsequent proceedings. Please fill in the online form start the process with us.

 

Can't I just send you some screen shots from a video I have? They clearly show the offence I want to bring to your attention.

No - we must see the video footage of the whole incident. We may also need to see more of your journey so that we can understand the context of what happened.

 

Do I need to have a date/time stamp on my video footage? If so, must this be exactly the right time?

Ideally the date and time must be correct. The video footage is used to support your written witness testimony. You must account for any discrepancies in date/time within your witness evidence presented to us. Your witness statement must clearly state what time/date the incident occurred.

 

I want you to see the footage but don’t want to go to court. Can’t you just deal with it?

We need your statement; we need to fully understand the situation and people have a right to have matters heard in a court of law. Please fill in the web form. We will be in touch and support you through the process.

 

So once you have my footage and statement what happens?

We examine your evidence and we then process any offences that are disclosed. A dedicated decision maker will instigate proceedings. We will need to serve notice upon the registered keeper of any vehicles and investigate who was driving.

 

My footage clearly shows someone committing a road traffic offence. What action will you take?

We will find out who was driving (the owner of the vehicle must tell us who was driving, if they don’t they may be committing a criminal offence). We will notify them of the pending prosecution. Once they are engaged in the process we will make a decision on the outcome. This decision is made in exactly the same way as if the offence was witnessed by police and in line with current national guidelines. Realistically, once proceedings are underway there can be one of several outcomes:

  1. An educational input (an offer to attend a recognised national course at their expense). Please note there are strict rules that we operate to regarding the circumstances of an educational input. Only those eligible will be offered this as an alternative to prosecution.
  2. An offer of a fixed penalty notice – i.e. points and a fine.
  3. The option to appear in court.

Please note that the most serious offences do not carry options of education or fixed penalty, e.g. Dangerous Driving.

We will inform you of the progress and outcome of your case.

 

What about the cyclists breaking the law?  

We will deal with all matters of careless/riding/cycling as best we can. It’s vital to remember that the vulnerable road users – those on foot, on cycles, (push and motor) and people riding horses – are at much greater risk of serious injury and death than those in cars. Our priority should always be to protect those most vulnerable.

 

 

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If you want to report an incident that you have caught on a dashcam or mobile phone please complete this form.

Any information provided by you will be treated in strict confidence. The information you provide will be placed on computer and protected by provisions of the Data Protection Act 1998.

Exact location of incident (road name/number and city, town or village):
Date of incident:
Approximate time the incident happened:
Do you know the person/people involved?
Please provide the registration or partial registration if known
Enter the make of vehicle if known:
Model of vehicle:
What colour was the vehicle?
Enter your full address including postcode: