Protective Services

Protective Services Command protects the public through rigorous, innovative and ethical management and investigation of threat and harm, whilst providing specialist support to local policing.

The command is divided into five different areas of responsibility:

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Dogs Unit
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Norfolk and Suffolk Constabularies’ Joint Dog Section is led by an Inspector and supported by one Sergeant and 25 Police Constable dog handlers, and falls within Specialist Operations.

All of the handlers have a Home Office licensed general purpose dog which is either a German Shepherd or a Belgium Malinois.

These dogs are skilled in many areas and are routinely used for:

  • tracking or searching for missing people or criminals
  • searching for items of property which have been recently discarded
  • the detention of a suspect
  • deployment into a variety of public disorder operations from football matches to large scale civil disobedience; all of our general purpose dogs have been trained in public order tactics.

Most of the general purpose police dogs are bred for the role and undergo an initial assessment to see whether they are likely to succeed on the licensing course. Others are gifted to the Constabulary by their owners who, for a variety of reasons, have decided to let the dog go.

Some handlers also have a specialist search dog which will either detect explosives, drugs, cash or firearms. The majority of breeds used for this role are Spaniels and Labradors. Some of the specialist search dogs come from rescue centres and are assessed to check their suitability for the role.

The dogs live with their handlers and traditionally serve for about seven years after which they are retired. Normally the bond between handler and their dog is so strong that the handler will keep the dog as a pet, however on other occasions the dog is re-homed to suitable candidates who can fulfill the strict criteria.

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Cyber, Intelligence and Serious Crime
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The Cyber & Serious Crime Directorate provides an effective response to the threat risk and harm posed by cyber and organised crime. Engaging with regional and national partners, the highly specialised teams cover a wide range of investigations including drug supply, complex enquiries into organised criminal groups, and cybercrime.

The units proactively:

  • Pursue those individuals who engage in cyber and serious crime and seek criminal justice outcomes
  • Prevent those individuals from becoming and remaining in cyber and serious crime.
  • Protect the public from becoming victims of cyber and serious crime.
  • Prepare for the consequences of cyber and serious crime.

The Intelligence Directorate seeks to:

  • gather, assess and develop information from a range of sources to meet a variety of police needs
  • identify, understand and reduce threat and harm by providing high quality intelligence products, informing decision making.

The National Decision Model is founded upon the information and intelligence picture.

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Forensic Services
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Forensic Services provides a highly effective forensic service consisting of a number of departments including:

  • Crime Scene Investigation
  • Fingerprint Bureau
  • Fingerprint Development Laboratory
  • Photographic and Imaging
  • Forensic Support.

These departments, based principally at Wymondham, Norfolk work closely together to provide a timely response to forensic requests in the investigation of volume and major crime.

For more information, please visit our forensic services page

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Major investigation Team
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The Norfolk and Suffolk Joint Major Investigation Team is responsible for investigating some of the most serious crimes, including:

  • homicide (murder and manslaughter)
  • rape investigations where the offender is unknown
  • kidnap
  • extortion
  • work-related deaths
  • other investigations of a sensitive nature.

The team is based in two locations, one at Norfolk Police headquarters in Wymondham, and the other at Suffolk Police headquarters in Martlesham, Ipswich.

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Specialist Operations
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The Joint Specialist Operations department supports frontline policing and the policing of major and critical incidents through the provision of specialist support including:

  • Roads and Armed Policing 
  • Firearms and Specialist Support 
  • Operational Planning 
  • Firearms Licensing 

For more information please see our specialist operations page.