With witnesses at the heart of the criminal justice system, Norfolk has introduced the Witness Charter, a new set of standards for services provided to witnesses of crime across the county.

It has been developed to inform witnesses of how they can expect to be treated by the Police and subsequently by other criminal justice agencies and lawyers if asked to give evidence for the prosecution or defence in a criminal court.

The Witness Charter also sets out what help and support witnesses can expect to receive at every stage of the process from all the agencies and lawyers involved in 'Witness Charter Our Promise to You' booklet (PDF, 311KB) highlighting the various steps and support available to witnesses.