Mobile phones
Thousands of mobile phones are being stolen every month in the
United Kingdom. Young people are especially vulnerable, but by
taking a few simple steps you can reduce your risk of becoming a
victim:
Always use your phone's security lock code or PIN number.
- Security-mark the battery and phone with your postcode and
street number or the first two letters of your house name. For more
information on security marking, contact your local Safer
Neighbourhood Team.
- Register your phone with the operator. If you report your phone
stolen, the operator should then be able to bar further use of your
phone.
- When using your phone, remain aware of your surroundings and do
not use it in crowded areas or where you feel unsafe.
- Avoid displaying your phone in public. Keep it with you at all
times and do not leave it unattended.
- The 15-digit serial or IMEI number helps to identify your phone
and can be accessed by keying *#06# into most phones or by looking
behind the battery of your phone. Make a note of this number and
keep it separate from your phone, as this number could help the
police to trace ownership quickly if it is stolen.
- You can also register your phone free at Immobilise. You can do this by
visiting this website and entering your contact details and your
mobile phone's IMEI number. If your phone is then lost or stolen,
they can then block both your SIM card and phone. If the phone is
found by the police they will be able to trace the owner through
Immobilise.
If your phone is stolen
- Report the theft to the police and as soon as possible. They
will want the following details: phone model details; phone number;
and serial/IMEI number (if you have it).
- Contact your service provider immediately, giving the number of
the phone. The network operator will then identify the IMEI number
(International Mobile Equipment Identity) for the handset and
arrange for it to be blocked on their own, and all other, networks.
This means that even if the SIM card is swapped the phone will
still be useless.