Security systems which deter criminals, provide reassurance, and help police to solve crimes are of great benefit to both householders and businesses in Norfolk.

Norfolk Constabulary is keen both to promote the value of good security systems and reduce the amount of distraction and nuisance caused by false alarms.

In this section of our website we have provided police documents and forms which we hope will help security system installers, alarm receiving centres and central monitoring stations.

If you need any more information on this issue or help with completing the forms please contact the security systems manager at police headquarters in Wymondham by phone: 01953 424494; fax 01953 424495; email Security Systems Team; or write to:

Security Systems Officer
Norfolk Constabulary
Control Room Support Office
Jubilee House
Falconers Chase
Wymondham
NR18 0WW

The following documents should be read in conjunction with the Association of Chief Police Officers policy document Response to Security Systems.

Appendix A, Revised Policy - PDF 71KB
This document provides 'Local Explanatory Notes' and 'Local Installer Guidance'

Appendix B, Part 1, Installers - PDF 18KB
This document should be printed, completed and submitted by the Installer. It should be read in conjunction with Appendix A

Appendix B, Part 2, ARC's - PDF 18KB
This document should be printed, completed and submitted by the Alarm Receiving Centre(ARC) or Central Monitoring Station. It should be read in conjunction with Appendix A

Appendix C, Disclosure of convictions - PDF 46KB
This document outlines the procedure for ensuring the disclosure of convictions with reference to employees of companies on the List of Compliant Security Systems Installers held by Norfolk Constabulary