6 December 2013 I 14:30
Thousands of residents are being advised that
there is no longer a need for them to stay away from their
All partner agencies have agreed, following
advice from the Environment Agency, that a phased return can begin
with mutual aid support being stood down.
The second high tide did not lead to any major
incidents so the closure of rest centres will now be staggered to
ensure residents and property owners can return in a safe
There is still a potential for normal winter
flooding to affect certain areas and in particular the Broads river
system. Some flood defences are described as "battered and
bruised” with agencies assessing the need to repair any potential
damage over the coming days.
Emergency services will continue to offer
assistance to vulnerable members of the community who may need help
and local authorities will now be offering transport and support
for those few residents unable to return to properties affected by
Norfolk County Council’s Public Health team
and Public Health England is offering the following advice to keep
you and your family safe returning home after flooding:
- Take care with electrics and gas: do not
switch on electrical appliances that have been in contact with
floodwater unless a competent electrician has checked them, as
there is a risk of electrocution.
- Keep children safe: keep children and pets
out of the affected area until the clean-up has been
- Remember to wash your hands thoroughly after
each clean-up session and always before eating or preparing food.
Do not eat food that has touched flood water.
- Put on protective clothing: rubber boots, an
apron and waterproof gloves. A standard face mask, such as those
sold in DIY stores, is also a good idea if you are scrubbing,
hosing or pressure-washing. Goggles offer added protection and they
can be reused after thorough washing. Cover any open cuts with
- Using clean water, detergent, then a normal
kitchen disinfectant, clean and disinfect work surfaces, plates,
pans, cutlery, and plastic/glass chopping boards, before preparing
- Powerful disinfectants, such as strong bleach
are not necessary and may be harmful to surfaces.
- Thoroughly clean all other affected hard
surfaces, including walls, hard-surfaced floors and furniture with
hot soapy water, using an ordinary household detergent. Allow to
dry thoroughly as this will also help to destroy germs left
For frequently asked health questions
related to flooding, or general advice after flooding,
see the links top right of this page.
John Ellis, Norfolk County Council’s, Chair of
the Norfolk Resilience Forum Programme Board, supported the
decision saying: "Thankfully, the second tidal surge this morning
was not as severe as initially anticipated which means that people
can now begin to return home to their properties.
"There may still be some hazards caused by
flooding and we would remind people to continue to listen to the
advice of the emergency services and heed the ongoing public health
information to ensure that they stay safe.
"Support will be available for more vulnerable
residents to ensure that they can return home safely. Plans are
also in place to support anyone who is unable to return home due to
the flood or storm damage.”
"Agencies are now at a stage where the
emergency response to the flood risk is reducing with emergency
services looking to hand over to local authorities as they help
manage the aftermath.
6 December 2013 I 09:02
With the tides in some parts of Norfolk yesterday reaching
higher than in 1953, agencies are continuing to assess the impact
the flood waters have had on homes, businesses and flood defences
as they prepare for the risk of further flooding today.
The Environment Agency have confirmed that flood warnings have
been reduced from Severe Flood Warnings to Flood Warnings, however
the advice remains that people who have been evacuated should
continue to stay away from their homes until they are told it is
safe to return.
Deputy Chief Constable Charlie Hall, who is leading the
multi-agency response said: "This has been a serious incident which
could have been far worse had it not been for the support and
cooperation of the public and all the agencies working to keep
"In places, water levels were higher than those experienced in
the flooding of 1953, when many people lost their lives. Thankfully
that has not been the case on this occasion, a combination of
improved defences in place and the concerted efforts of the
community, the emergency services and the agencies that have worked
to support the evacuation and keep people informed.
"The widespread evacuation was based on the high risk of severe
flooding and was essential in ensuring the public’s safety. A night
time rescue operation would have placed both the public and
emergency services at far greater risk.”
We are hugely grateful to the public for following the advice
given and taking the steps needed to keep them and their neighbours
safe. With two high tides still to come we would remind those who
have been evacuated not to return home until they are told it is
safe to do so.
Advice offered by Public Health Norfolk to those already
affected by the flooding includes:
- If you’re caught in a flood, do not consume food that has been
contaminated by flood waters.
- Do not let young children play in flood water and try to avoid
coming into contact with flood water.
- If you do come in contact with flood water, wash hands using
clean water and soap and be aware of young children putting their
hands in their mouth. Washing hands is the best way to get rid of
- Keep in touch with elderly and vulnerable friends, family and
neighbours in affected areas, ask about their welfare and offer
assistance when possible.
Further health information and advice is available
online from Public Health England.
During yesterday and overnight:
- Norfolk Fire and Rescue service attended 116 incidents
including nine flood rescues.
- More than 600 people have made use of the various rest centres
around the county.
- 10,000 properties were visited with residents advised to
- Highways have assisted with 21 fallen trees, 11 road closures
and are currently assessing bridges in the west of the county.
A number of public services have been disrupted by last night’s
- 23 schools and colleges are closed as a result of localised
flooding or the risk of further flooding
- Caister Recycling Centre is closed
For more information on service disruptions visit www.norfolk.gov.uk.
Some localised road closures remain in place and Highways advise
that some roads may not remain open.
- West Norfolk - Bridge closures at Wiggenhall
St Germans (due to cracking) and Purfleet Place (closed in both
directions at the Customs House)
- King’s Lynn - King Street is closed at the
- North Norfolk - Mill Common Road, Walcott
Road, Keswick Road, Bacton Road, at the Lighthouse Inn, Walcott,
Beach Road, at Cley, up towards Salthouse
We continue to advise people to stay away from the coast and
coastal paths as these may be dangerous and Cromer Pier also
6 December 2013 I 7.05
Although the first day response to Norfolk’s flood emergency has
generally gone well, agencies are warning that the danger is not
yet over with a risk of further flooding today.
Both fire and police are grateful for the mutual aid provided by
colleagues from other parts of the country, many of whom will be
back on duty shortly, as the flood risk enters its second day.
Further high tides are expected at 8am in King’s Lynn, 8.30am at
Cromer, 8.41am at Wells and 10.44am at Great Yarmouth.
Tonight’s predicted high tides are: 8.44am at King’s Lynn,
8.36am at Cromer, 8.52am at Wells and 10.31am in Great
Local authorities are stressing that this event is not over yet
and there is a risk of further flooding, with particular concern in
the Hunstanton area where some of the shingle bank has been swept
Emergency services and other agencies remain on the ground as
they look to assess any damage caused as a result of last night’s
high tides while preparing for subsequent high tides.
Some localised road closures remain in place.
- In West Norfolk, bridge closures at Wiggenhall
St Germans (due to cracking) and Purfleet Place (closed in both
directions at the Customs House).
- In King’s Lynn, King Street is closed at the
- In North Norfolk, Mill Common Road,
Walcott Road, Keswick Road, Bacton Road, at the Lighthouse Inn,
Walcott, and Beach Road, at Cley, up towards Salthouse are all
closed. The Poacher’s Pocket Pub, on the Bacton Road,
caravans which were in the car parked have floated into the road,
blocking the road all the way to Walcott Road.
Reports have also been received that Mundesley Cliff Vale Road
car park has been washed into the sea. In Wells-next-Sea, the road
from Northfield Avenue to East Quay is also blocked.
At the time of this press release being issued, there were no
road closures in Great Yarmouth, but keep visiting this website for
details or follow us on Twitter.
The message from all agencies in Norfolk is that there is
potential for further flood damage during today, until tomorrow
morning, and that people who have been evacuated should stay away
from home for the time being.
More than 600 people have made use of the various rest centres
around the county, and 10,000 properties have been visited with
residents advised to evacuate.
People have generally responded well to following advice - but
one issue of concern has been people out 'sightseeing' along the
river banks in Riverside Road in Great Yarmouth, who have put
themselves at risk by standing too close to the breaking waves.
Several Hemsby beach chalets have collapsed while in South
Yarmouth, flood water has breached several terraced houses, despite
sandbags being in place, with water coming through front doors and
floorboards. The true extent of the damage is not yet known.
With further tidal surges expected, the advice remains that
people who have been evacuated should continue to stay away from
their homes until they are advised it is safe to return.
The emergency services, together with district councils and
other government agencies, appreciate the good common sense shown
by Norfolk residents at this difficult time and would wish to
reassure people that all agencies are continuing to work together
to keep services running as far as practically possible.
>> Flooding: Day one