Overall, we look for people who can engage with all types of people out in the community from different walks of life, deal with their enquiries and help us to deliver a police service that makes everyone feel safer.

You should:

• have a strong sense of community and good local knowledge. Both will be valuable to police officers and help them to operate even more effectively
• have excellent communication skills so that you can communicate with and respond to the concerns of people from a diverse range of backgrounds with different racial, cultural and religious beliefs
• be confident in making difficult decisions and taking responsibility where necessary
• work well as part of a team and in a disciplined environment within set rules and regulations
• meet our medical and fitness standards and be capable of performing patrol work in all weathers.

 

If you are thinking of applying, you must be at least 18 years old on appointment and have:

• experience of communicating with a wide variety of people
• the ability to coach and mentor staff
• experience of working on your own initiative with minimum supervision
• basic IT skills.

 

We would also prefer you to have:

• a full and current driving licence
• a working knowledge of Microsoft Office.

 

Health and fitness

You need to be fit and healthy as your duties as a PCSO will involve extensive foot patrols in all sorts of weather conditions. You must therefore meet fitness, eyesight and medical standards and you will have a full medical.

You can look at the police minimum standards that we use as a guide in recruiting PCSOs on the Police Could You website.

 

Hours of work

You must be able to work shifts on a rostered pattern. The shift pattern will depend on the location you work at. You must also be flexible as occasionally your planned duties will be disrupted due to the Operational needs of the Constabulary.

 

If you would like any further information about the role of a PCSO, please contact the Recruitment Team by telephoning 01953 425699 Ext. 2310 / 2311 or by emailing recruitment@norfolk.pnn.police.uk.