Wednesday 16 May 2012
Closing Date:
10 February 2012
Contact & Control Room, Wymondham
Scale 4: £18,471 – £20,484
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We are recruiting for 5x Communications Officers to work full
time on a 10 month temporary contract (may be extended) commencing
on 16 April 2012.
Based at the Operations and Communications Centre (OCC) in
Wymondham you will be required to work 37 hours per week covering a
rolling shift pattern within a 24/7 environment,shift
allowance / weekend enhancements payable.
- Do you want to be part of a team?
- Do you possess excellent communication skills?
- Can you solve problems and work under pressure?
- Are you able to use a computer and type 30 words per
minute?
If so you could soon be working in the Contact and Control Room
at the OCC.
Successful candidates will initially be
answering telephone calls, both on the 999 system
and non emergency lines, to obtain information from the caller
giving suitable advice where necessary and, in appropriate cases,
to grade the call and pass information for resource allocation.
Successful candidates will, at a later date,
be required to train for and perform the role of a controller
dispatching resources to incidents.
Applicants should have:
- Numeracy & literacy skills demonstrated by GCSE Grade C or
equivalent English and Maths or comparable practical
experience
- An ability to communicate at all levels
- An ability to work under pressure
- Good problem solving skills
- The ability to type 30 WPM
- Good working knowledge of Windows based systems.
>> Role Profile
document
Anyone who wishes to be considered for this role should apply
online, or obtain an application pack from the Recruitment
team on 01953
42 5699/2310/2311 or by e-mail
recruitment@norfolk.pnn.police.uk
Applications should be completed / returned by no later than 5pm
on Friday 10 February 2012. Applications received after this
date will not be considered.
The above criteria are subject to reasonable adjustment in line
with the Equality Act 2010.
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