There are a number of ways you can get in touch with Norfolk Constabulary depending on the urgency and type of request.

Dialling 999 is a must if you are facing an incident or crime right now and you need police help immediately.

Such emergencies may include:

  • someone using violence or threatening violence
  • there is a danger to life
  • serious damage is being or could be caused to a property
  • a potential criminal has been disturbed or apprehended
  • a road traffic collision where someone is hurt and/or a danger is being caused to other road users.



To get in touch with us about general enquiries, recruitment, compliments and complaints you can contact us online.

If you prefer, you can contact us using your own email at:

Do not use the online contact form in an emergency. In an emergency always dial 999.




Address of Norfolk Constabulary Headquarters:

Norfolk Constabulary
Operations and Communications Centre
Jubilee House,
Falconers Chase,
NR18 0WW.


Public Enquiry Office

You can visit your local Public Enquiry Office (PEO). View our map to find your nearest PEO.

Contact your local Safer Neighbourhood Team.






Other numbers / services

If the matter is not an emergency, dial 101.

Switchboard: 01953 424242 (Number for international callers and those in the UK residing outside of England & Wales)

Minicom 01953 424200 (Service for hard of hearing)

Textphone 18001 101

Send a text message 07786 200777

Fax 01953 424299


Norfolk Community Advice Network

The Norfolk Community Advice Network (NCAN) is a Big Lottery funded funded project set up to improve access to free, high quality social welfare advice, information, advocacy, and representation services for those living or working in Norfolk.

If you want advice on non-policing matters, the NCAN directory lists agencies in Norfolk who are willing to help:

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