Online Safety | Norfolk Constabulary

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Online Safety

What is Cybercrime?

Cybercrime is a term for many forms of crimes which can either take place either online or where technology is the method or the intended target.

Cyber-dependent crimes or ‘pure’ cyber-crimes are offences that can only be committed using a computer, computer networks or other forms of information communications technology (ICT). 

These include:

  • the illicit intrusion and hacking into networks
  • the disruption of computer functionality with the spread of viruses or other malware
  • Distributed Denial of Service (DDoS) attacks. 

Cyber-enabled crimes on the other hand, are traditional crimes, which can be increased in their scale or reach by use of computers, computer networks or other forms of information communications technology (ICT). 

Main forms of cyber-enabled crimes would be:

  • child sexual exploitation
  • fraud/scams
  • blackmail
  • extortion. 

Anyone can be a victim of cybercrime, if you are a victim or have information about crime, call us on 101.

Advice for Children and Young People

Follow these few simple steps and make sure that you stay safe online

1)      Don’t post any personal information online – like your address, email address or mobile number.

2)      Think carefully before posting pictures or videos of yourself.  Once a picture of yourself  is online most people can see it and may be able to download it, it’s not just yours anymore.

3)      Keep your privacy settings as high as possible

4)      Never give out your passwords

5)      Don’t befriend people you don’t know

6)      Don’t meet up with people you’ve met online.  Speak to your parent or carer. 

7)      Remember that not everyone online is who they say they are

8)      Think carefully about what you say before you post something online

9)      Respect other people’s views, even if you don’t agree with someone else’s views doesn’t mean you need to be rude

10)   If you see something online that makes you feel uncomfortable, leave the website, and tell a trusted adult immediately.


Cyberbullying: How can the police help you?

You can find further advice on the Internet Matters webpage here.


Helpful websites 

Cyber Streetwise

NSPCC - Online safety

Internet Matters

Advice for Parents and Carers

Children use the internet constantly in this day and age, both for fun and for school work.

The only trouble is, they are often light years ahead of their parents in terms of online know-how but blissfully unaware of the adults who might seek to take advantage of them and naïve about the quantity of thoroughly unsuitable content on the web.

There are some brilliant resources available on the internet, so don't let the thought of trouble make you discourage your children from using it but do take a look at our top tips to help you keep a check on your child’s online activities:

  • Keep the computer in a family room, rather than a bedroom, where everyone can use it and you are more likely to keep an eye on how both the computer and any webcams or other equipment are being used.
  • Learn about the internet so that you know how it works, and spend time with your children finding some interesting sites that they'll enjoy using.
  • Get to know your children's on-line friends in the same way as you get to know their school friends. 
  • Encourage them to keep up outside activities and not spend too much time on the internet. If they have some good friends at school or in a sports group or similar, they will be less dependent on internet friends.
  • Talk to your internet service provider about filtering software to help block unsuitable sites.
  • Teach your children not to open emails or attachments from people they don't know. They could contain viruses or pornography.
  • If you can talk openly with them about safety and encourage them to follow a few simple rules, they will feel happier about coming to you if anything does go wrong. Listen to any concerns they have but try not to be judgemental. If they tell you anything that worries you, contact the police for advice.
  • There are potential risks in communicating with people that you don’t know, and unfortunately some children have been hurt after having gone to meet the ‘friends’ they have made online. Adults with a sexual interest in children have used chatrooms and other interactive areas online to make contact with and befriend children, and then ‘groomed’ them, ie persuaded and manipulated them to meet up where they have been abused.
  • There have also been cases of children being bullied or threatened online in chat environments.

Cyberbullying: How can the police help you?

You can find further advice on the Internet Matters webpage here.



Supporting 6-10 year olds

Give your child a guiding hand as they start their digital journey online with practical tips to help them build up their understanding of the online world and create a safe space for them to explore.


Supporting 11-13 year olds

Help your child adjust to the new challenges they may face at this age such as getting their own smartphone or joining a social network for the first time. See the guide for essential things you can do to support them.


Supporting 14+ year olds

As they continue to form their online identity and consume more and more online, see tips on how you can stay on top of what they are doing and show support when they need it most.


What kind of parent are you?

Get an understanding of how you parent to improve the way your child adapts and forms their view of the online world. Take a look at the guide for tips from Dr Linda.


Sites which can help you


Think You Know – CEOP

UK Safer Internet Centre

Internet Matters