The Support Services Department comes under the portfolio of the Assistant Chief Officer Resources and provides direct support to the 3 Operational Policing Commands and other Organisational Support Departments.

 

It is organised into the following 7 specialist units:

Fleet Services

  • Management of the Force Vehicle Fleet of over 400 operational vehicles, comprising a range of Response, Neighbourhood Policing Team and specialist vehicles.
  • Servicing and repair of vehicles in 3 workshops at: Wymondham, Kings Lynn and  Great Yarmouth
  • Managing the operational deployment of the vehicle fleet  


Estates Services

Managing all aspects of the Police Estate, including:

  • Reactive and Planned Maintenance
  • Acquisitions and Disposals, as approved by the Police Authority Capital Assets Committee
  • Implementing the Force Long Term Estates Strategy – a 5 to 10 year rationalisation and modernisation of the Estate
  • Provision of Estates Professional Services

 

Facilities Services
Provision of Facilities Services, including:

  • Management of corporate contracts for Total Facilities Management- Cleaning, waste disposal, grounds maintenance, catering, and other specialist services
  • Management of the Headquarters Private Finance Initiative Agreement and it’s Facilities Hard and Soft Services
  • Management of Force Accommodation
  • Management of Evidential Property Management
  • Delivery of the Force Sustainability and Environmental Strategies

 

Uniform Supplies and Services

  • Provision of uniform and personal equipment supplies and services to all Police Officers, Special Constables, Police Community Support Officers and Uniformed Police Staff
  • Initial kitting of all new recruits and routine replacement of uniform garments
  • Provision of tailoring services
  • Management of Force uniform contract

 

Health and Safety Services
Delivery of a Health and Safety Service for the Force, including:

  • Force Health and Safety Policy
  • Force Health and Safety Committee and Measuring Performance
  • Health and Safety Management and Control Systems
  • Management of Risk, including Risk Control Performance Indicators
  • Operational Risk
  • Risk Assessments

 

Operations Support to the County Delivery Unit

Operations Support to Protective Services Command, Contact and Control Room and Partnerships Command and Citizen Focus Department

Both of the above covers all of the specialist units detailed above